As of May 2025, India has emerged as the global nerve center for Global Capability Centers (GCCs), reinforcing its strategic role in powering the ambitions of U.S. multinational corporations (MNCs). With deep investments, policy tailwinds, and a rapidly evolving talent ecosystem, GCCs in India are no longer cost arbitrage units—they are critical to innovation, digital transformation, and global scale. This blog explores how India has become a cornerstone for U.S. enterprise growth, with recent numbers and developments that show the GCC opportunity is bigger than ever.
U.S. MNCs Deepening Investments in Indian GCCs
U.S. companies are doubling down on their GCC presence in India to harness the country’s world-class technical talent and operational cost efficiencies. The scope of work handled by Indian GCCs has matured from basic IT and BPO functions to core product development, advanced analytics, AI, and cloud infrastructure.
- Microsoft has expanded its India GCC operations significantly, integrating AI, cloud, and blockchain technologies into their global product pipelines. India is now one of Microsoft’s largest R&D centers outside the U.S. Source: SourceBae
- Walmart Global Tech India is spearheading the retail giant’s global e-commerce and supply chain transformation with AI-led innovations emerging from its Bengaluru and Chennai hubs. Source: IndiaRetailing
- JPMorgan Chase has turned its Indian technology centers into key enablers for global banking infrastructure, focusing on cybersecurity, payments innovation, and enterprise architecture. Source: LiveMint
- Goldman Sachs continues to grow its engineering and finance capabilities out of its Bengaluru GCC, which now accounts for nearly 25% of its global workforce. Source: LinkedIn Pulse
Sanofi’s Strategic Expansion in Hyderabad
In a major pharmaceutical sector endorsement, Sanofi announced a €400 million (approximately $437 million) investment to scale its Global Capability Center in Hyderabad.
- The expansion aims to grow the center’s workforce from 1,000 to 2,600 by 2026, with a specific focus on building AI tools for clinical documentation and R&D innovation.
- By 2030, this facility is expected to be Sanofi’s largest hub worldwide, housing end-to-end capabilities across regulatory, digital, and global operations.
Sources: Reuters, Economic Times, IndiaMedToday
Government Initiatives Fueling GCC Growth
The Indian government is actively laying the groundwork to decentralize GCC growth and attract more global companies.
- Uttar Pradesh’s new GCC policy offers capital subsidies, office space benefits, and single-window clearances. The policy aims to generate over 200,000 jobs across emerging cities like Varanasi, Kanpur, and Prayagraj. Source: Times of India
- Tamil Nadu, Telangana, and Karnataka continue to be front-runners in supporting global expansions by offering industry-academia collaboration, tax breaks, and R&D incentives. Source: Business Standard
These policy incentives are creating a more balanced geographic distribution of GCCs, moving beyond Bengaluru, Hyderabad, and Pune.
The 2025 Outlook: A $100 Billion+ GCC Opportunity
The future of GCCs in India is bright, and the latest projections validate that. According to the latest Nasscom-Zinnov report:
- India’s GCC market is expected to grow from $64.6 billion in 2024 to between $99–105 billion by 2030.
- The number of GCCs will rise to 2,100–2,200 centers, employing between 2.5 to 2.8 million professionals.
- Nearly 50% of new GCC jobs created in the next five years will serve AI, cybersecurity, and digital product roles.
Sources: Nasscom Community, Reuters
Conclusion: India, the Strategic Enabler for U.S. Global Scale
In 2025, India’s GCCs aren’t just keeping the lights on—they’re turning on the future for global enterprises. With deep U.S. involvement, significant investments like Sanofi’s Hyderabad hub, and proactive government policies, India has evolved into a strategic enabler for high-impact work.
U.S. firms looking to scale intelligently, innovate faster, and access global talent are finding their answers not just offshore—but in India’s thriving, future-forward GCC ecosystem.
As these capability centers continue to mature, their influence on global technology, healthcare, and finance will only deepen, positioning India as the operational and innovation headquarters for the world’s boldest companies.
