Frequently Asked Questions
Sales & Marketing Capability Center
What kind of sales and marketing roles can be built into a capability center?
We help set up teams across sales development, marketing operations, campaign execution, and account-based marketing. Each team is built based on your workflows, tools, and conversion goals.
How quickly can a sales or marketing team be operational?
Can we align our brand tone and messaging with this offshore team?
How do we ensure productivity and quality from a remote sales or marketing team?
Finance & Accounting Capability Center
What finance roles can we set up offshore?
You can build teams for bookkeeping, AR/AP, payroll coordination, financial analysis, and compliance reporting—each tailored to your existing systems and reporting cadence.
How do we ensure financial data security in an offshore setup?
Can these offshore teams follow our financial reporting standards?
Who oversees the financial team’s work?
Customer Support Capability Center
What customer support functions are best suited for offshore capability centers?
Support roles across live chat, email response, technical support, and account management can be offshore-enabled, depending on your SLA requirements and customer journey design.
How do we maintain service quality across different time zones?
Can we train the team on our tools and protocols?
Will this affect our customer satisfaction metrics?
Legal & Compliance Capability Center
What kind of legal or compliance functions can be offshored?
You can offshore contract review, documentation, regulatory research, compliance support, and more—set up within your legal frameworks and managed to align with your internal processes.
Is it safe to offshore sensitive legal or compliance work?
How do we manage risk when building a legal capability center in India?
How much control do we retain over an offshore legal team?
Schedule a personalized 1:1
Our complimentary discovery process to help you scale profitably.
